Troubleshooting
Empty results, degraded registers and wrong records
A search returned nothing, a register is down, or a record looks wrong? Start here. These guides cover empty results, degraded registers and how to report a wrong record.
All 2 guides
Frequently Asked Questions
My search returned no results — why?+
Either the register does not publish that company under the name you used, or the register itself is currently unreachable. Try the registration number, and check the register status page.
A record looks out of date — what now?+
Every record shows the date it was retrieved. Re-run the search for a fresh retrieval, or check the source register directly via the link on the record.